Big and tall shoes purchased online are returnable within 10 days of the shipping date. There are no refunds for online purchases. All big and tall shoes returned will be exchangeable only.
If an exchange is not made, a store credit will be issued to the customer for a future purchase. If returned, your big and tall shoes have to be unworn, including the original receipt and original intact packaging. We do not accept returns on " sale " items or clearance. All big and tall shoes sold as a clearance, are considered final sale.
Big and tall shoes have to be specifically returned to the head office address below:
Pieds Géants Chaussures
ATT : Retours
289, boul. Iberville
If you receive a defective product or the wrong order, please contact us directly within 24-48hrs after reception.
For further information concerning our different politics, we invite you to call our customer service at 514-586-0023 or by email at firstname.lastname@example.org.